Our Delivery Options
We offer two premium delivery services to suit your needs:
Standard Shipping
For the gentleman who values both quality and efficiency:
- Delivered via DHL or FedEx
- £12.95 flat rate
- 10-15 business days delivery after processing
- Includes full tracking and signature confirmation
Free Shipping
For those who appreciate the finer things at no extra cost:
- Automatically applied to orders over £50
- Delivered via EMS
- 15-25 business days delivery after processing
- Includes basic tracking
Order Processing
Each Oliver Spencer piece is carefully prepared by our team in Truro. We require 1-2 business days to process your order before dispatch. During peak seasons, please allow for slightly longer processing times.
International Delivery
We ship worldwide (excluding some Asian and remote regions). Please note:
- Customs duties may apply to international orders
- Delivery times may vary by destination
- We cannot guarantee delivery dates for international shipments
Tracking Your Order
Once dispatched, you’ll receive a confirmation email with tracking information. Our premium carriers provide real-time updates so you can anticipate your package’s arrival with the same excitement we take in crafting it.
Returns & Exchanges
Should any item not meet your expectations, we offer a 15-day return window from the date of delivery. Please visit our Returns Policy page for full details.
Need Assistance?
Our customer service team is here to help with any delivery inquiries. Contact us at [email protected].
At Oliver Spencer, we believe that exceptional service is the perfect complement to exceptional style. We appreciate your trust in us to deliver your menswear essentials with the same care and attention to detail that goes into every stitch of our garments.